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Industry understanding

Working closely with our customers

Our specialist business system training experience spans a range of industries, in both the public and private sectors. We understand the different requirements and challenges that your organisation faces in implementing new systems as part of a business transformation or performance improvement initiative.

We are able to bring together system training expertise, along with process analysis skills, to develop tailored, user focused training solutions relevant to your business processes.

Our successful track record encompasses clients from healthcare, insurance, banking, engineering, local government, central government, social care, not for profit, media, utilities and education. We will work closely with you to bring together your people and your technology investments, through specialist training programmes based on tried and tested methodology, to enable the business changes you require.

Our key customers have included:

  • NHS Institute for Innovation and Improvement (NHSI)

  • London Borough of Sutton

  • Department for International Development (DFID)

  • Ipswich Borough Council

  • Cranfield University

  • Kleinworth Benson Private Bank

  • Stockton & Darlington Borough Councils

  • Renewable Energy Systems Ltd

  • Daily Mail and General Trust Group

Please use the navigation in the orange box on the left to find out more about how we have assisted and supported organisations in specific industries. You will also find many case studies and customer testimonials throughout the website.

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Case Studies

Streetscene in Local Government

Click to download PDF

London Borough of Sutton

Click to download PDF

South Devon Healthcare

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The Department for International Development

Click to download PDF

Daily Mail and General Trust

Click to download PDF

Hear from our customers

Stockton Borough Council - freeing resources

“Using Optimum has freed up resources within our development team so that we can concentrate on improving the system for users, safe in the knowledge that they are well trained and know how to use it properly.”

Steve Vasey, system and business development manager at Xentrall Shared Services