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Agresso Business World - ERP system

As Agresso's preferred end-user training partner, we have supported over 85 clients with a range of tailored training programmes.

Agresso Business World is an agile ERP business system particularly suited to people-based organisations that need to be able to adapt to ongoing change. It can manage the full financial and business activities of medium to large organisations.

We are able to provide specialist user focused training programmes to add value to system implementations, roll outs and upgrades in the UK and internationally. We have worked with clients from both the public and private sectors. These include EC Harris, the Department for Industry and Development, Waterman Group, London Borough of Sutton and South Devon Healthcare.

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COA Solutions

COA Solutions provides leading business applications software that enables public and private service sector organisations to retain control, improve visibility and streamline processes in support of their business goals.

COA Solutions prides itself on building long-term relationships with its customers by understanding their businesses and responding to their evolving business needs.

Other business systems

CRM systems: We have supported a variety of user training requirements for sales, care services, call centres and local government. This includes developing a tailored user training programme for a large insurance company moving to saleforces.com.

Field service management systems: We worked with the London Borough of Sutton to help introduce a new environmental services management system; Contender Streetscene to front line staff from parks, highways and waste management.

Care records / case management systems: We have worked with a public sector client to develop user focused training solutions to help them adjust to changes in working practices as part of their new system implementation.

Insurance systems: We offer wide experience of training in contract certainty, document management, electronic processing and other systems used in the insurance industry. We support Aon as their business system training provider.

Investment banking systems: Our experience spans a range of systems from visitor tracking, portfolio management, IPO planning to trading.

Mobile working: We have supported a range of training requirements for workforces on the move!

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Case Studies

Agresso ERP

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Salesforce CRM

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Streetscene in Local Government

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Case Management in Local Government

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Aon

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Hear from our customers

Professional Support for Daily Mail & General Trust

“I had confidence that Optimum could deliver. The company’s culture fitted well with DMGT’s; they had an open and honest approach, with no hard sell, backed up by good references and a very professional and supportive team.”

Ian Wright, DMGT project training manager