Desktop Applications > Systems training > Our business systems partners

Optimum in Partnership

Optimum has trained clients on many different IT systems across different business areas including finance, CRM, health and social care. With more than 10 years’ experience of collaborating with software companies to provide specialist user training solutions, we are always looking to establish new partnerships.

We are able to provide specialist user focused training programmes to add value to system implementations, roll outs and upgrades in the UK and internationally. We have worked with clients from both the public and private sectors. These include EC Harris, the Department for Industry and Development, Waterman Group, London Borough of Sutton and South Devon Healthcare.

UNIT4 Business Software - ERP and finance systems

As the preferred end-user training partner for UNIT4 Business Software, we have supported over 85 clients with a range of tailored training programmes.

Agresso Business World

Agresso Business World is an agile ERP business system particularly suited to people-based organisations that need to be able to adapt to ongoing change. It can manage the full financial and business activities of medium to large organisations.

COA Solutions

COA Solutions provides leading business applications software that enables public and private service sector organisations to retain control, improve visibility and streamline processes in support of their business goals.

COA Solutions prides itself on building long-term relationships with its customers by understanding their businesses and responding to their evolving business needs.

ITESOFT

ITESOFT offers a complete suite of electronic solutions dedicated to capturing, automatically processing and managing incoming documents, including letters, invoices, checks, forms, orders and more. Their solutions can be seamlessly integrated with ERP systems.

Other business systems

CRM systems: We have supported a variety of user training requirements for sales, care services, call centres and local government. This includes developing a tailored user training programme for a large insurance company moving to saleforces.com.

Field service management systems: We worked with the London Borough of Sutton to help introduce a new environmental services management system; Contender Streetscene to front line staff from parks, highways and waste management.

Care records / case management systems: We have worked with a public sector client to develop user focused training solutions to help them adjust to changes in working practices as part of their new system implementation.

Insurance systems: We offer wide experience of training in contract certainty, document management, electronic processing and other systems used in the insurance industry. We support Aon as their business system training provider.

Investment banking systems: Our experience spans a range of systems from visitor tracking, portfolio management, IPO planning to trading.

Mobile working: We have supported a range of training requirements for workforces on the move!

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Case Studies

Optimum & Agresso - Brochure

Click to download PDF

Salesforce CRM

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Streetscene in Local Government

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Case Management in Local Government

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Aon

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Hear from our customers

Tailored documentation for KWPB users

“Producing sound training documentation with the right level of detail, laid out in a methodical way, is a specialised skill. The super users knew the system very well but they didn’t necessarily know the best way to communicate the role-based knowledge that the users needed.”

Chris Ollieuz, Consultant for Kleinwort Benson