Desktop Applications > How we add value

Optimum works with you to add value

We work with you to make sure that you get the best value from your systems and your people.

  • Accurately define the user training project using our user focused and role-based training requirements analysis – train the right people in the right way on the right material.

  • Minimise the time and maximise the effectiveness of any training and documentation development by utilising our full library of customisable materials.

  • Gain employee engagement and support for new technologies and processes with professional trainers.

  • Drive long-term success with our support materials and online context-sensitive help.

The Optimum Toolkit

The Optimum Toolkit offers the supporting templates and technologies that can drive the rapid development of your training and support solution and leave lasting value for your organisation:

  • Template library – leading to rapid development of business-specific and process-driven documentation.
  • E-learning productivity kits – leading to advanced and engaging e-learning.
  • Online help modules – customised for your build and processes.
  • Training administration database – automatically schedule and re-schedule, email joining instructions and confirmations, and report on attendance.
  • Handover pack – guidance for maintaining documentation and e-learning post-implementation.
  • Client portal – instant access to information about the training project including training schedules and reports, training consultant schedules and contact details, all documentation for review or use, frequently-asked questions and more. To view a sample client portal, go to http://portal.optimum.co.uk and login as "example" with the password "trA1ning".

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Solution Sheets

Our Training Requirements Analysis

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Our E-learning Solutions

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Our Training Solutions

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Our Training Approaches

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Our Training Lifecycle

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Hear from our customers

Close working with KBPB in-house team

“Optimum provided an excellent, friendly and valuable service, which made it a lot easier to produce quality material in the short time we had.”

Super user, Kleinwort Benson Private Bank