Innovative training solutions

Optimum will help your organisation maximise benefits from an existing implementation and help support future change. We create flexible, relevant and cost effective training solutions to meet the diverse needs of Agresso Business World clients, including fully managed solutions, specialist training and support for implementations.

Because Agresso isn’t a one-off application, neither is our training. We develop long-term working partnerships with your company. We add value and provide year-on-year performance improvements for you by increasing IT skills, benchmarking performance and providing short term and long term IT resources.

Training that succeeds: Training is the key in reaping the business benefits of Agresso. And to get the most from your training, it has to be timely. Implement the training too far in advance of the system "go-live" and users will not retain the information.

Relevant and accessible: Training should be relevant, and focus on what the end-user actually does. It shouldn’t distract with unnecessary information.It must also be accessible, provided where and when it is convenient for your users. We keep our documentation simple, technically accurate, easy to access and easy to read.

Business-process based: Training must be about more than software: it must be grounded in your business processes and policies.

Supported: Training is supported by documentation, e-learning modules, telephone support or floor-walking.

Rollout training: For a new implementation or during a "roll-out" phase, it is important to adequately plan and deliver training for those people who will be using the system. This training must be specific to your organisation: it must cover your business processes as well as your Agresso build. Optimum has worked with dozens of Agresso clients in all sectors to develop and deliver training for end users that means they are informed, positive and capable at go-live.

On-going skills development: Once you have rolled out Agresso and people become more comfortable in using it for day-to-day transactions, you can start to build skills and realise more benefits. Having learned how to get the data into Agresso, further training can ensure that information is extracted to inform better decision- making. A series of courses in the powerful reporting and enquiry tools in Agresso, tailored to your data and the information you need to get out of the system, can pay dividends.